AI Acceptable Use Policy

$74.00 AUD

A ready-to-issue AI Acceptable Use Policy, aligned to ISO 42001 and the EU AI Act. Editable Word doc, instant download.

7-day money-back guarantee — if the document doesn't fit your organisation's needs, request a refund within 7 days.
12 months of free updates — revisions for regulatory changes (EU AI Act, ISO 42001, AU Privacy Act) included at no extra cost.
Single-organisation licence — editable Word/Excel file, yours to customise and deploy internally.
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Description

The AI Acceptable Use Policy is a ready-to-deploy governance document that sets clear rules for how your organisation’s staff can use AI tools like ChatGPT and Claude at work — without the cost or wait of hiring a compliance consultant.

Built to the standard a Big-4 advisor would deliver, this editable Word document is aligned to ISO 42001, the EU AI Act, and the NIST AI RMF, and is ready to brand and issue to your team in under a day.

What’s included

  • Fully editable Word document (.docx)
  • Plain-English policy language, ready for non-technical staff
  • Sections covering approved tools, data handling, prohibited uses, and escalation process
  • Aligned to ISO 42001, EU AI Act, and NIST AI RMF

Who it’s for

Compliance officers, CTOs, HR leads, and consultants who need a defensible, board-ready AI use policy without building one from scratch.

Key features of this AI acceptable use policy

Most businesses using AI tools have no written policy at all — staff are experimenting with ChatGPT and Claude without guardrails on what data can be shared or when output needs checking. This policy closes that gap with plain-English rules staff can actually follow, not compliance jargon that gets ignored.

It’s designed to sit at the foundation of your AI governance stack, working alongside more specific documents like the Prompt Engineering Guidelines and Generative AI Specific Use Policy if you need deeper coverage of particular tools or use cases.

Unlike a generic IT acceptable use policy, this one is scoped specifically to the risks generative AI introduces — data leakage, hallucinated output, and unclear accountability for AI-assisted work.

Frequently asked questions

What file format is this in?

A fully editable Microsoft Word (.docx) document, ready to add your branding.

Do I need separate policies for different AI tools?

Not necessarily — this policy covers general AI use. For deeper coverage of generative tools specifically, pair it with the Generative AI Specific Use Policy.

Is this suitable for small businesses?

Yes — it’s written to scale from a small team to a larger organisation, without requiring a dedicated compliance function to implement.

Instant digital download. Delivered as an editable Word document. 7-day guarantee — if the document doesn’t fit your needs, let us know.

Related toolkits: connect this to the AI governance framework template it sits under, and the AI decision matrix to define who signs off on exceptions.

Standard Single-Organisation Licence

Upon purchase, you are granted a non-exclusive, non-transferable licence to use this document for the internal governance, risk, and compliance purposes of your own organisation only.

You may:

  • Edit, adapt, and customise the document for internal use
  • Use the document across your organisation's departments, sites, and subsidiaries
  • Retain the document for ongoing internal use with no expiry

You may not:

  • Resell, sublicense, redistribute, or share this document, in original or modified form, with any third party, client, or external organisation
  • Remove, obscure, or alter Madalent's copyright notice within the document metadata
  • Use this document, or derivatives of it, as part of a paid consulting, advisory, or documentation-delivery service to clients
  • Publish this document, in whole or part, publicly or on any resale platform

If you are a consultant, advisor, MSP, or agency intending to deliver this document (or a derivative) to clients as part of a paid engagement, you require a White-Label Consultant Licence — see madalent.com/white-label.

Licence violations may result in legal action for breach of copyright and licence terms.