Description
The AI Transparency & Disclosure Policy sets out when and how your organisation tells customers, staff, and partners that AI is involved — in content, decisions, or customer interactions — closing a gap regulators are increasingly focused on.
Built to the standard a Big-4 advisor would deliver, this editable Word document is aligned to the EU AI Act‘s transparency obligations and ISO 42001, and complements your AI Ethics Policy.
What’s included
- Fully editable Word document (.docx)
- Disclosure triggers and required wording for AI-generated content and decisions
- Customer and staff-facing disclosure guidance
- Aligned to EU AI Act transparency obligations and ISO 42001
Who it’s for
Compliance officers, marketing/comms teams, and consultants who need a defensible disclosure policy without building one from scratch.
Key features of this AI transparency and disclosure policy
Regulators are moving fast on AI transparency — the EU AI Act now requires clear disclosure when people interact with an AI system or see AI-generated content, and “we didn’t think to mention it” is not a defensible position. This policy sets the exact triggers and wording so disclosure happens consistently, not ad hoc.
It covers the situations most businesses miss: AI-assisted customer service, AI-generated marketing content, and automated decisions that affect a customer or employee — each with the disclosure language to use.
Unlike a generic AI ethics statement, this policy is operational: it tells staff exactly when a disclosure is required and what it should say, so it can be applied consistently across marketing, support, and product teams.
Frequently asked questions
What file format is this in?
A fully editable Microsoft Word (.docx) document, ready to add your branding.
Does this cover both the EU AI Act and general best practice?
Yes — the disclosure triggers are aligned to the EU AI Act’s transparency obligations and ISO 42001, and apply as good practice regardless of jurisdiction.
Can I adapt the wording for my brand voice?
Yes. The document is fully editable, so disclosure language can be adjusted to match your tone while keeping the required substance.
Instant digital download. Delivered as an editable Word document. 7-day guarantee — if the document doesn’t fit your needs, let us know.
