Description
The AI Acceptable Use Policy is a ready-to-deploy governance document that sets clear rules for how your organisation’s staff can use AI tools like ChatGPT and Claude at work — without the cost or wait of hiring a compliance consultant.
Built to the standard a Big-4 advisor would deliver, this editable Word document is aligned to ISO 42001, the EU AI Act, and the NIST AI RMF, and is ready to brand and issue to your team in under a day.
What’s included
- Fully editable Word document (.docx)
- Plain-English policy language, ready for non-technical staff
- Sections covering approved tools, data handling, prohibited uses, and escalation process
- Aligned to ISO 42001, EU AI Act, and NIST AI RMF
Who it’s for
Compliance officers, CTOs, HR leads, and consultants who need a defensible, board-ready AI use policy without building one from scratch.
Key features of this AI acceptable use policy
Most businesses using AI tools have no written policy at all — staff are experimenting with ChatGPT and Claude without guardrails on what data can be shared or when output needs checking. This policy closes that gap with plain-English rules staff can actually follow, not compliance jargon that gets ignored.
It’s designed to sit at the foundation of your AI governance stack, working alongside more specific documents like the Prompt Engineering Guidelines and Generative AI Specific Use Policy if you need deeper coverage of particular tools or use cases.
Unlike a generic IT acceptable use policy, this one is scoped specifically to the risks generative AI introduces — data leakage, hallucinated output, and unclear accountability for AI-assisted work.
Frequently asked questions
What file format is this in?
A fully editable Microsoft Word (.docx) document, ready to add your branding.
Do I need separate policies for different AI tools?
Not necessarily — this policy covers general AI use. For deeper coverage of generative tools specifically, pair it with the Generative AI Specific Use Policy.
Is this suitable for small businesses?
Yes — it’s written to scale from a small team to a larger organisation, without requiring a dedicated compliance function to implement.
Instant digital download. Delivered as an editable Word document. 7-day guarantee — if the document doesn’t fit your needs, let us know.
Related toolkits: connect this to the AI governance framework template it sits under, and the AI decision matrix to define who signs off on exceptions.














